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Course Description

Course Information

Completion requirements
This course is designed to develop students’ confidence level in communication skills. The course mainly focuses on verbal, nonverbal and technical of communication strategies and skills. The course also exposes students to communication techniques for daily conversation, in the group, society, workplace and public places. Students are required to demonstrate the techniques in the class, group discussion, presentation and field research. Emphasis is also given to emotional equation (EQ) as an important element of effective communication.

Komunikasi Abad Ke-21


This course is designed to develop students’ confidence level in communication skills. The course mainly focuses on verbal, nonverbal and technical of communication strategies and skills. The course also exposes students to communication techniques for daily conversation, in the group, society, workplace and public places. Students are required to demonstrate the techniques in the class, group discussion, presentation and field research. Emphasis is also given to emotional equation (EQ) as an important element of effective communication.

FormatPembelajaran Teradun Gantian
Course Credit Course Credit
Online Learning (Percentage %)%

Lectures/Instructors

Mr. MOHAMMAD MAHDI ABAS
Mr. MOHAMMAD MAHDI ABAS
Assoc. Prof. Dr. CHE HASNIZA CHE NOH
Assoc. Prof. Dr. CHE HASNIZA CHE NOH
Dr. ISMA ROSILA ISMAIL
Dr. ISMA ROSILA ISMAIL
Assoc. Prof. Dr. MOHD YUSRI IBRAHIM
Assoc. Prof. Dr. MOHD YUSRI IBRAHIM

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Synopsis
This course is designed to develop students’ confidence level in communication skills. The course mainly focuses on verbal, nonverbal and technical of communication strategies and skills. The course also exposes students to communication techniques for daily conversation, in the group, society, workplace and public places. Students are required to demonstrate the techniques in the class, group discussion, presentation and field research. Emphasis is also given to emotional equation (EQ) as an important element of effective communication.
Objective
1. Definition of communication, communication element and communication principle;
2. Definition of verbal communication, advantages and disadvantages of verbal communication and; difference in verbal communication with non verbal;
3. Functions and channels of non-verbal communication;
4. Introduction to emotional intelligence and emotional intelligence model;
5. Interpersonal relationships, interpersonal and conflicts;
6. Leadership communication, problem solving and decision making;
7. Effective communication of meetings and interviews;
8. Speeches and Presentation;
9. The diversity of communication goals.

Learning Outcome
By the end of the course, student should be able to learn and explore:

1. Definition of Communication, Communication Elements and Communication Principles;
2. Verbal communication definitions;
3. The advantages and disadvantages of verbal communication;
4. Verbal and nonverbal differences;
5. Functions and non-verbal communication channels;
6. Intelligence and communication model;
7. Relationships and conflicts in communication.

Syllabus
Topik:

1. Pengenalan Komunikasi;
2. Komunikasi Verbal;
3. Komunikasi Bukan Lisan;
4. Kecerdasan Emosi & Komunikasi;
5. Kemahiran komunikasi interpersonal;
6. Kemahiran komunikasi dalam kumpulan;
7. Kemahiran Komunikasi Formal;
8. Kemahiran Komunikasi Awam;
9. Komunikasi Abad ke 21 : Isu dan Cabaran.

FormatPembelajaran Teradun Gantian
Course Credit Course Credit
Online Learning (Percentage %)%

Lectures/Instructors

Mr. MOHAMMAD MAHDI ABAS
Mr. MOHAMMAD MAHDI ABAS
Assoc. Prof. Dr. CHE HASNIZA CHE NOH
Assoc. Prof. Dr. CHE HASNIZA CHE NOH
Dr. ISMA ROSILA ISMAIL
Dr. ISMA ROSILA ISMAIL
Assoc. Prof. Dr. MOHD YUSRI IBRAHIM
Assoc. Prof. Dr. MOHD YUSRI IBRAHIM
Bayou-210